Microsoft SharePoint 2010 has dramatically improved since its predecessor, and the one thing I wanted to mention was the related people matches. In SharePoint search now, you can configure the results to show people who are related to the content you are trying to search for.
This really is a great little nugget within SharePoint, because it is one that works to connect people who have tacit knowledge – knowledge stored inside people’s heads, and may not be explicit in any other format. People can be profiled based on their search queries, their profile, and their activities within SharePoint. Connections are able to be made as to who may be a person with some knowledge pertaining to a particular search query.
The only problem is, this all seems too familiar. It seems I’ve seen something like this before…my final year university thesis!
My thesis, TIXS: Tacit Information eXchange System: An investigation of electronically developing and exploiting tacit knowledge in communities of practice, was developed to perform what I explained above – connect people based on profiling their search behaviour, and afford the transfer of tacit knowledge.
All be it a much simpler implementation to the feature in SharePoint Search, it is essentially the same concept. Until someone else speaks up, I’m claiming that it was my idea first!